Booking Bar

Booking Bar

Or

Telephone: +353 94 9546003

Telephone: +353 94 9546003

Frequently Asked Questions

What major Credit Cards are accepted?

All major credit cards are accepted including American Express, Visa, Mastercard, Diners Club, Switch, Delta and Solo.

How do I get to The Lodge?

The Lodge at Ashford Castle is located on the estate of Ashford Castle, which is just on the outskirts of the charming village of Cong, Co. Mayo. We can arrange a transfer from Shannon or Knock International Airport with one of our friendly transport partners. Click here for directions to the hotel.

Can I bring my pet with me?

Pets are welcome at The Lodge by prior arrangement. Please note pets are not permitted in the Restaurant or Bar but are most welcome on our extensive front terrace. Though a deposit is requested upon arrival in case of any damage caused, this will be returned to you at the end of your stay. The actual cost per night is €10.00 per pet. Find out more about our facilities for pets here.

Do all rooms have internet access?

Yes. The hotel and guest rooms feature a complimentary wireless high speed Internet connection. When must I check out of the room? On the day of your departure, please vacate your room by 12.00pm. Please notify reception regarding a later check-out time if you require it and we would be more than happy to arrange if the hotel availability allows.

Can I visit Ashford Castle if I am staying at The Lodge at Ashford Castle?

As guests on the Ashford Estate all guests of The Lodge may visit Ashford Castle and its grounds free of charge. We highly recommend letting our reception team know of your intention and time that would suit you to visit as we can arrange for transportation to take you there and for a member of the castle team to show you around this iconic property. Due to local fire regulations it may be necessary to rearrange a more suitable time if Ashford Castle has reached its capacity of visitors. On occasion Ashford Castle may be reserved for exclusive use but an alternative visiting time will be offered.

Do I have access to all estate activities whilst staying in The Lodge at Ashford Castle?

Yes, all activities on the Estate of Ashford are for the use of the guests of The Lodge at Ashford Castle. Some of our website packages include these activities, however all activities are available for our guests to book. Please contact our reservations team on reservations@thelodgeac.com to provide you with further information or any booking requirements or questions you may have.